Terms & Conditions

Welcome to Milk Pot Milk subscription service.These terms and conditions govern your use
of our milk delivery and subscription services. As a visitor to the Site/Customer you are
advised to please read the Terms and conditions carefully. By accessing the services
provided by the Site you agree to the terms provided in this Terms and Conditions
document.

Eligibility
Services of the Site would be available to only select geographies in India. Persons who are
“incompetent to contract” within the meaning of the Indian Contract Act, 1872 including
un-discharged insolvents etc. are not eligible to use the Site. You represent and warrant that
you are competent and eligible to enter into a legally binding agreement and have the
requisite authority to bind the other party to this Agreement. You shall not use this site if
you are not competent to contract under the applicable laws, rules and regulations.

Modifications of Terms and Conditions

When you subscribe to our milk delivery service, you are consenting to receive regular
deliveries as per your chosen subscription plan. Subscriptions offer flexibility; you can
modify or cancel them in alignment with the terms laid out in this agreement. We provide
diverse subscription plans to suit your needs, ranging from daily, weekly, to monthly
options. Details about subscription fees, delivery schedules, and plan specifics are
conveniently accessible on our website or app.
Placing orders is a breeze through our user-friendly website or mobile app. Subscribers
enjoy the convenience of modifying, pausing, or canceling subscriptions seamlessly through
their account settings. This ensures that you have full control and flexibility over your
subscription preferences.

Cancellations

Spot cancellations are not applicable once the cutoff time has passed 7 PM. It is essential to
note that cancellations made before the cutoff time will be processed in accordance with
our cancellation policy. It is recommended to review and understand the terms of our
cancellation policy for a clear understanding of the process and any associated conditions.
Your adherence to these guidelines ensures a smooth and efficient cancellation process.
Cutoff time and delivery time:
Deliveries are scheduled to occur between 5:00 AM and 7:30 AM. We kindly request that
subscribers take responsibility to ensure someone is available to receive the delivery
during this specified timeframe. This ensures the freshness and timely receipt of your
order.
For effective subscription management, please note that the cutoff time for modifying or
canceling subscriptions for the next day’s delivery is 7:00 PM. We appreciate your attention
to these details, as it allows us to provide you with the best service and fulfill your
subscription preferences efficiently.

Payments

Subscription fees will be automatically charged based on your selected plan. Conveniently,
we accept various payment methods, including credit/debit cards, digital wallets, and other
options supported by our secure payment gateway. This ensures a hassle-free and seamless
payment process for your subscription.

Price Changes

Please be aware that prices for subscription plans may be subject to change. In the event of
any adjustments, subscribers will be notified in advance. This proactive communication
ensures transparency, allowing you to stay informed about any modifications to the pricing
structure of your subscription plan. Your understanding and cooperation are appreciated.

Termination

Please be advised that we reserve the right to terminate subscriptions or access to our
services in the event of violations of the terms outlined in our agreement. This measure is
taken to ensure compliance with the stipulated terms and to maintain a fair and secure
environment for all subscribers. We appreciate your understanding and adherence to these
terms to foster a positive user experience.

Terms Update Notification:

To maintain transparency, please note that we may update these terms periodically.
Subscribers will be promptly notified of any significant changes. Your continued use of our
services implies acceptance of the updated terms. Staying informed about these updates
ensures a mutual understanding and a seamless experience with our subscription services.
Thank you for your cooperation.
These terms are governed by and construed in accordance with the laws of Jurisdiction.
This legal framework establishes the basis for understanding and resolving any disputes or
matters related to the terms outlined. Your acknowledgment and adherence to the laws of
the specified jurisdiction contribute to a fair and legally sound subscription agreement.
Contact Info:
Mistwood Farms Private Limited,
Chennai.
Support Email : [email protected]
Support Phone: 9940062525